nuLOOM Rigo Hand Woven Farmhouse Jute Accent Rug, 2' 3" x 4' Oval, Natural
- Size Name: 2' 3" x 4' Oval
- Colour Name: Natural
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🔎 Product Summary
Overall, customers seem to appreciate the quality and aesthetic of the rug, noting its handmade charm and attractive design. Many found it to be a good value for the price, especially given its natural look. However, there are significant concerns regarding the customer service experience, particularly with third-party sellers. Some buyers reported issues with dirt and odor upon arrival, which detracted from their satisfaction. While the rug itself is often praised, the buying process can be frustrating due to shipping and return complications.
😊 Key Points
- ○ Quality and aesthetics are generally praised.
- ○ Many customers experienced issues with dirt and smell.
- ○ The return process can be complicated and frustrating.
- ○ Color may not match expectations based on photos.
👍 Pros
- ○ Well-made and attractive design.
- ○ Good value for the price.
- ○ Soft and comfortable underfoot.
- ○ Arrives quickly and well-packaged.
👎 Cons
- ○ Thin and may require a grip on hard floors.
- ○ Sheds fibers that can create a mess.
- ○ Dirt and odor issues reported upon arrival.
- ○ Frustrating return process with third-party sellers.